وظيفة خالية - Call center Agent

Urgently needed Call Center Agent: - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. - Resolve customer complaints received via phone, email, or social media. - Update customer’s data. Years of experience: 1-2 years Location : Sheraton Heliopolis Interested candidate please submit your CV to: career@progate.com.eg and mention the job title in the mail subject.