وظيفة خالية - Misr Online Company for integrated solutions and security sy

Female Customer Service Representative
• Greet customers warmly and ascertain problem or reason for calling.
• Resolve customer complaints via phone, email, mail, or social media.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders
• Answer questions about warranties or terms of sale.
• Suggest solutions when a product malfunctions.
• Work with customer service manager to ensure proper customer service is being delivered
Job Requirements
• Preferably in possession of a business / commerce diploma or degree, or at least 1 years work experience in Sales & customer service or similar field
• Oral and written skills, strong interpersonal skills and superior organizational abilities.
• Ability to be flexible and multi